Refund Policy

Our Refund Policy

We want you to be happy with OneBudget. If you're not satisfied, here's how refunds work.

7-Day Money-Back Guarantee

New subscribers can request a full refund within 7 days of their first premium payment. No questions asked.

To request a refund:

1. Email support@onebudget.ai
2. Include your account email
3. Tell us you'd like a refund
4. We'll process it within 2-3 business days

Refunds After 7 Days

After the initial 7-day period, refunds are handled on a case-by-case basis. We may offer refunds for:

• Technical issues that prevented you from using the service
• Billing errors or duplicate charges
• Extenuating circumstances

How to Request a Refund

Web Subscriptions

Email support@onebudget.ai with:

• Your account email address
• The reason for your refund request
• When you subscribed

App Store (iOS)

Apple handles App Store refunds directly:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find the OneBudget charge
4. Request a refund

Apple reviews refund requests and makes the final decision.

Google Play (Android)

Google handles Play Store refunds:

1. Go to play.google.com/store/account
2. Click Order history
3. Find your OneBudget subscription
4. Click Request a refund

Google reviews refund requests and makes the final decision.

Processing Time

• Web subscriptions: 2-3 business days
• App Store: Up to 48 hours (Apple's timeline)
• Google Play: Up to 48 hours (Google's timeline)

Refunds go back to your original payment method.

What About Partial Refunds?

If you cancel mid-subscription:

• Web: No partial refund, but you keep premium until period ends
• App Store: Apple's policy applies
• Google Play: Google's policy applies

Accidentally Subscribed?

If you subscribed by mistake:

1. Contact us immediately at support@onebudget.ai
2. We'll process a refund and cancel your subscription
3. This is easiest to resolve within 24 hours of purchase

Questions?

Need help with a refund? Email support@onebudget.ai and we'll assist you.